Terms and Conditions

Effective Date: 21/08/2024

Welcome to thesupporters.club, a platform dedicated to connecting volunteers who are passionate about supporting athletes in extreme triathlons with athletes seeking assistance. By registering and using our website, you agree to the following terms and conditions. Please read them carefully.

Volunteer Status

By registering on thesupporters.club, you acknowledge and agree that:

Volunteer Role: 

You are registering as a volunteer. You agree not to charge any fees or request any monetary compensation for your services provided through this platform.

Good Faith Commitment:

 You commit, in good faith, to honour any agreements made with athletes seeking your support. If circumstances change and you can no longer fulfil your commitment, you agree to provide timely notice to the athlete.

Platform Responsibilities

Service Facilitation: 

thesupporters.club provides a platform to connect athletes and supporters. However, we are not responsible for the outcome of any agreements made between athletes and supporters.

No Financial Responsibility:

thesupporters.club is not liable for any financial loss, expenses, or damages that may arise from interactions or agreements made between athletes and supporters.

No Legal Obligation:

thesupporters.club holds no legal obligation in any disputes, claims, or issues arising from the relationship or agreements between athletes and supporters. The contract and all associated responsibilities rest solely between the athlete and the supporter.

User Conduct

By using this platform, you agree to:

Accurate Information: 

Provide accurate and truthful information during registration and in your communications with athletes.

Professionalism: 

Engage with athletes in a respectful and professional manner, upholding the spirit of volunteerism and mutual respect.

Timely Communication:

If you need to withdraw from an agreed-upon commitment, you must inform the athlete as soon as possible to avoid any inconvenience.

Dispute Resolution

Between Athlete and Supporter:

Any disputes that arise between an athlete and a supporter must be resolved directly between the involved parties. thesupporters.club will not mediate or involve itself in any disputes.

Indemnification

By using this platform, you agree to indemnify and hold harmless thesupporters.club, its owners, affiliates, and employees from any claims, damages, losses, liabilities, and expenses arising from your use of the platform, including but not limited to your interactions and agreements with athletes.

Termination

Account Suspension: 

thesupporters.club reserves the right to suspend or terminate your account if we believe you have violated these terms or engaged in conduct that is harmful to the platform or its users.

Voluntary Termination:

You may terminate your account at any time by providing notice to thesupporters.club via email. Upon termination, you agree to honour any outstanding commitments to athletes or inform them promptly of your withdrawal.

Amendments

thesupporters.club reserves the right to amend these terms and conditions at any time. We will notify users of any significant changes through the platform or via email. Continued use of the platform after any such changes constitutes your acceptance of the new terms.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any legal action or proceeding arising under these terms will be subject to the exclusive jurisdiction of the courts in the United Kingdom.

Contact Information

If you have any questions or concerns regarding these terms and conditions, please contact us at hello@thesupporters.club

By registering on thesupporters.club, you acknowledge that you have read, understood, and agree to these terms and conditions. Your continued use of the platform constitutes your ongoing agreement to abide by these terms.

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Privacy Policy

Effective Date: 19/09/2024

  1. Introduction

Welcome to The Supporters Club (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, thesupporters.club, and use our services.

  1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other contact details you provide.
  • Usage Data: Information about how you use our website, including IP address, browser type, and pages visited.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and collect data on how you use our website.
  1. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, maintain, and improve our services.
  • To communicate with you, including responding to inquiries and sending updates or promotional materials.
  • To analyze usage and trends to improve our website and services.
  • To comply with legal obligations and protect our rights.
  1. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following cases:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website and services.
  • Legal Requirements: We may disclose your information if required by law or to protect our rights, safety, or property.
  1. GDPR Compliance

As a company operating in the UK and processing the personal data of individuals, we comply with the General Data Protection Regulation (GDPR). Under GDPR, you have the following rights:

  • Access: You have the right to request access to your personal data that we hold and to receive a copy of it.
  • Rectification: You have the right to request correction of inaccurate or incomplete personal data.
  • Erasure: You have the right to request the deletion of your personal data under certain conditions.
  • Restriction: You have the right to request restriction of processing your personal data under certain conditions.
  • Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transfer it to another controller.
  • Objection: You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
  • Automated Decisions: You have the right not to be subject to decisions based solely on automated processing, including profiling, which produce legal effects concerning you.

To exercise these rights, please contact us at hello@thesupporters.club

  1. Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  1. Your Choices

You have the following rights regarding your information:

  • Access and Correction: You can request access to or correction of your personal information.
  • Opt-Out: You can opt-out of receiving marketing communications from us by following the instructions in those communications.
  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at hello@thesupporters.club

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